At MR Appliance Dubai, we are committed to protecting your personal information and respecting your privacy in accordance with UAE laws and international best practices. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or services.
1. Information We Collect
We may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Location / Address (for service scheduling)
- Device or browser information (for website optimization)
- Service details (appliances you request help with)
We collect this data only when voluntarily provided via our contact forms, WhatsApp, phone, or quote request forms.
2. How We Use Your Information
Your data is used strictly for the following purposes:
- To respond to your inquiries and service requests
- To schedule appliance repair or installation services
- To provide updates regarding your booking
- To improve our website functionality and user experience
- To comply with UAE legal obligations, if required
We do not sell, rent, or trade your personal data to any third parties.
3. Cookies and Tracking
Our website may use cookies and similar tracking technologies to:
- Understand how users navigate our website
- Improve website performance and security
- Optimize for user behavior and location preferences
You may choose to disable cookies through your browser settings.
4. Data Retention
We retain your personal information only for as long as necessary:
- To fulfill the purposes outlined in this policy
- To comply with UAE legal, accounting, or reporting obligations
You may request deletion of your data by contacting us directly.
5. Data Security
We follow industry-standard security protocols to protect your information from unauthorized access, alteration, or disclosure. Our website uses HTTPS encryption and secure server environments.
6. Your Rights (UAE PDPL)
As per UAE Personal Data Protection Law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to processing for direct marketing
To exercise any of these rights, please contact us below.
7. Third-Party Links
Our website may contain links to other websites (e.g., WhatsApp, YouTube, Facebook). We are not responsible for their privacy practices. Please review their policies separately.
8. Contact Us
For questions, data access requests, or privacy concerns, contact:
Effective Date:12/20/2025
Company Name: Mr Appliance Dubai
Website: https://mrappliancedubai.com
9. Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in UAE law or business practices. Please check this page regularly for updates.