Safety & Compliance

At MR Appliance Dubai, safety is not just a priority. It’s a foundation of our service standards. From electrical safety and gas handling to technician certification and building code compliance, we follow strict protocols to protect your home, family, and appliances during every repair or installation.

Technician Certification & Training

All our technicians are:

  • Trained & certified in appliance repair and installation
  • Up-to-date with Dubai Municipality regulations and UAE service safety laws
  • Skilled in handling electric, gas, and water-connected appliances safely
  • Regularly trained on new appliance technologies, smart systems, and diagnostic tools

Before arriving at your property, every technician undergoes internal safety checks, tool sanitization, and service readiness.

Electrical & Appliance Safety

We follow UAE regulations for:

  • Safe connection of appliances to electrical mains
  • Avoiding circuit overloads and ensuring proper grounding
  • Safe disconnection and reconnection of ovens, stoves, washers, fridges, etc.
  • Inspecting appliance wires, fuses, plugs, and surge risks
  • Testing functionality after repair or installation for safety

Note: All electrical work is done within the legal scope allowed under Dubai service laws. For major rewiring, we recommend DED-approved electrical contractors.

Gas Appliance Compliance

Gas appliance work — including gas stoves, ovens, and cooking ranges — is handled with care:

  • Leak detection before and after service
  • Safe reconnection to regulators
  • Pressure testing and flame calibration
  • Strict use of DED-approved fittings and valves
  • Only trained gas appliance technicians are dispatched for these jobs

Home & Building Safety Compliance

We respect building access rules, especially in:

  • Apartment buildings with access restrictions
  • Villas in gated communities like Arabian Ranches, Palm Jumeirah, or Dubai Hills
  • Towers requiring security desk permissions (e.g., JLT, Business Bay)

We carry proper identification and uniforms, and we comply with:

  • Elevator load guidelines for transporting heavy appliances
  • Parking rules to avoid delays or fines
  • Noise and work-hour regulations set by community management

COVID-19 & Hygiene Protocols

For safety and hygiene:

  • All technicians are trained in basic sanitization protocols
  • Tools are disinfected daily
  • Gloves, masks, and shoe covers are available on request
  • We offer contactless payment options and no-contact appliance pickup/removal services

Compliance with UAE Laws

Our operations comply with:

  • UAE Federal Law No. 10 of 2022 (regulating the rights of consumers)
  • Dubai Civil Defence standards for in-home appliance installations
  • DED licensing and service business activity codes
  • Relevant Dubai Municipality service guidelines

All records, invoices, and receipts are available upon request for documentation or insurance purposes.

Need Proof of Compliance?

We are happy to provide:

  • Technician IDs & Certifications
  • Public liability insurance documents
  • Service safety checklists (for large appliance setups)
  • Compliance statements for property managers or building management

Hire MR Appliance Dubai With Confidence

When you choose us, you’re choosing a team that puts safety first — not just for your appliances, but for your family, tenants, and building.

If you have any questions about how we comply with regulations or want a safety certificate for a job completed, please contact us.