Terms & Conditions

By accessing or using our website or booking any services from MR Appliance Dubai, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before engaging our services.

1. Service Scope

MR Appliance Dubai offers:

  • Residential & commercial appliance repair
  • Appliance installation & removal
  • Maintenance, cleaning, and diagnostics

Services are available only in Dubai and nearby authorized service areas. Any work outside the service map must be confirmed in writing.

2. Booking & Cancellations

  • Bookings can be made through our website, phone, or WhatsApp.
  • We reserve the right to reschedule appointments due to unforeseen circumstances or technical availability.
  • Cancellations must be made at least 4 hours prior to the scheduled visit. Late cancellations may incur a call-out charge.

3. Service Charges & Payments

  • Service charges are based on labor, parts used, and complexity of the issue.
  • We provide upfront estimates after inspection.
  • All charges must be paid on-site upon job completion unless otherwise agreed in advance.
  • We accept cash, card, or digital payment methods.

4. Warranty & Liability

  • Most repairs carry a limited warranty on labor and parts, typically 30 to 90 days, unless otherwise stated.
  • Warranty is void if the appliance is mishandled, damaged by a third party, or used improperly after repair.
  • MR Appliance Dubai is not liable for any indirect damages, loss of income, or appliance failure beyond the agreed service.

5. Customer Responsibilities

You are responsible for:

  • Providing accurate information during booking
  • Ensuring access to the appliance and premises during service time
  • Removing fragile or valuable items from the work area
  • Confirming that power, gas, and water connections are active for testing

6. Use of Website

You agree not to:

  • Use the website for fraudulent or malicious purposes
  • Attempt to gain unauthorized access to our systems
  • Copy or reuse content from the website without written permission

All website content including logos, text, and images is protected under UAE intellectual property laws.

7. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.

8. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the Dubai courts.

9. Contact Us

For questions regarding these terms or any service-related concerns, contact:

MR Appliance Dubai
Effective Date: 12/20
📧 Email: info@mrappliancedubai.com
🌐 https://mrappliancedubai.com